SimpatiCo’s Role

SimpatiCo takes the lead consultative role in organization and process design, as well as managing multiple process implementation teams.

• Gained global agreement among Executives regarding the key Marketing, Sales, and Customer Support activities and competencies required, both globally and regionally, as the basis for how to best structure the organization
• Analyzed and prioritized key factors for structuring geographic regions
• Facilitated executive consensus to create global functions responsible for market and product opportunities, marketing services, customer and product support, and extensions of the product portfolio
• Worked with geographically diverse teams responsible for defining the vision and link to global operating principles, organization structure and roles/responsibilities, efficiency and effectiveness improvements, implementation team charters, and communication requirements for each newly approved global function
• Assisted implementation teams with global process and metric development and rollout, as well as ongoing initiative management

Results

The new global organization resulting from the combination of divisions, the reorientation of geographies, and revised functions and processes has significantly improved efficiency and effectiveness.  Better coordination is occurring among Manufacturing, Engineering, and Marketing.  Global marketing competencies have been further developed, decision-making has become clearer, and future investment more focused.  The company is poised to meet aggressive growth goals.